The New York City Council has long had a bone to pick with food-delivery platform Grubhub. During the pandemic, that animus seems to extend to reach the sector more broadly as market share has leveled. Home to about 10% of the U.S. market, and a possible harbinger of local measures elsewhere, the city’s attitude matters a great deal.
The conflict heated up last week. On Thursday, the council said it passed five bills meant to shift some of the balance of power away from food-delivery platforms toward “struggling mom and pop shops.” The bills include some straightforward legislation such as providing a restaurants’ direct telephone number to eaters and prohibiting platforms from charging restaurants for phone orders that don’t result in transactions.
But they also include more controversial and likely more consequential rules. One, if put into effect as anticipated, would extend temporary caps placed on the commissions food-delivery platforms can charge restaurants at least until mid-February 2022. Beyond what was decided last week, the city council says it also is scheduled to review a permanent commission cap bill this month.