“This is a disrespectful approach.”
Those are the words of Adir Michaeli, the owner of New York City’s Michaeli Bakery who is suing Grubhub, Uber Eats and DoorDash for charging above the mandated 20% delivery fee cap set by the New York City Council in 2020. Michaeli cites in the suit that he was routinely charged 25% or more even after the fee caps were put in place.
“I had to know legally if they were really doing what I thought they were doing, which is illegal,” he said. “If so, this is really, really bad ethically.”